• How to

Protection plan


The Zurich Film Festival is the first major cultural event to take place in Switzerland after lockdown. We’re aware this means that we have an acute responsibility vis-a-vis society as a whole, which we face by continuing to work side by side with the authorities and our partners. Our objective is to create a safe environment for a festival of unforgettable cinema. To ensure the safety of everybody, therefore, there are certain rules and recommendations in place for our visitors.

  • Contact Tracing: A verified form of contact is required for every ticket purchased. A valid form of official ID is required for tickets purchased directly at box offices/points of sale. We also recommend downloading and using the SwissCovid app.
  • Online Ticketing: We recommend purchasing all your tickets online. This minimises person to person contact and makes collecting your details much easier. We still have physical points of sale if you’re unable to purchase online. However, all your details are recorded by hand, which may lead to extended waiting times.
  • Cashless Payment: In order to reduce person to person contact, we’ve introduced a cashless payment system with terminals at all our points of sale (box office, shop, bar etc.).
  • Compulsory Face Mask: It’s compulsory to wear a mask from the time you enter a cinema until you find your seat. You may only remove your mask once you’re sitting in your designated place. Moreover, we highly recommend keeping your mask on during the entire screening. All members of the ZFF staff will wear a mask, especially those in contact with visitors.
  • Hygiene: You’ll find hand disinfection dispensers in all of our festival venues/locations.
  • Keep Your Distance: We ask you, as a far as is possible, to keep your distance from other visitors.
  • Illness: Please do not visit the ZFF if you feel ill!

Thank you for following these measures and doing your part to make culture, cinema and the shared experience possible again under these new requirements. This protection plan is continuously adapted to current circumstances.

This version as of July 9, 2020